Sometimes when dealing with technology, GSU students will encounter problems and confusing situations. When these situations arise, HELP can be found in several different places depending upon the problem.
To report a problem or ask a technical access question, the student can use the GSU Helpdesk (708-534-4357 or 708-534-HELP) provided by Information Technology Services. For issues related to a GSU Internet (dial-up) account, report problems or make inquiries via the online Internet Helpdesk.
For information or questions concerning accessing an online course or web component of a campus course in WebCT, contact the University Library at 708-534-4111 or firstname.lastname@example.org. Use this same Library contact information for access problems and questions related to the library's online databases.