Masters Health Administration Program Outcomes

MHA Program Outcomes 2016.17.updates

 2016

 

Governors State University 

Department of Health Administration

HEALTHCARE MANGEMENT COMPETENCY MODEL

 In concert with the mission of the University and the College of Health and Human Services, the primary mission of the Masters in Health Administration is to educate mid-career professionals working in the health services arena for competent and progressive decision-making and for increasing managerial responsibilities within the greater Chicago metropolitan area and State of Illinois. The Program is particularly interested in attracting students who traditionally have been under-served by higher education.  It aims to instill students a strong commitment to the standards of professionalism.  The Program’s teaching mission is supported by active faculty service and scholarship brought into the classroom to enhance the students’ learning experience.

 

CURRICULUM

Domain

Competency

7101

7102

7105

7107

7108

7109

7110

7111

7112

8101

8102

8103

8105

8106

8107

8108

8901

8902

Communications

&InterpersonalEffectiveness

RelationshipManagement

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

3

CommunicationSkills

1

1

 

1

 

2

2

 

2

 

 

 

 

 

 

3

3

3

FacilitationSkills

1

1

1

 

 

 

 

 

 

 

 

 

 

 

 

 

2

2

 

CriticalThinkingAnalysisandProblemSolving

DecisionMaking

 

 

 

 

 

1

1

2

 

 

3

 

3

 

3

3

3

 

SystemsThinking

1

 

 

1

1

 

 

 

 

 

 

 

 

 

 

2

 

 

QualityImprovement

1

 

 

 

 

 

 

 

2

3

 

3

 

 

 

 

 

3

RiskManagement

 

 

 

 

 

 

 

 

1

 

 

3

 

3

 

 

 

 

BusinessKnowledgeandSkills

 

1

2

2

 

2

2

3

2

 

3

 

3

3

3

3

3

3

 

 

AnalyticalSkills

ChallengesEstablishedThinking

 

 

 

 

1

 

 

 

 

 

 

3

 

 

 

 

3

 

AnalyzesRootCauses

 

1

 

 

 

 

2

 

 

3

 

 

3

 

 

 

3

3

ProblemSolving&DataCollection

 

1

3

2

 

 

 

 

 

3

3

3

 

 

3

3

 

 

HealthCareTechandInfoMgmt

1

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

3

 

 

Management&Leadership

LeadershipSkills

 

 

 

 

 

 

 

 

2

 

 

 

2

 

 

 

3

3

OrgCultureandGrowth

 

 

 

 

 

 

 

1

 

 

 

 

3

 

 

 

 

3

StrategicPlanning&Advocacy

1

 

 

 

1

 

2

 

2

3

3

 

 

 

 

3

3

3

HRMgmt&WorkforcePolicy

 

 

 

 

 

 

 

2

 

3

 

 

3

3

 

 

 

 

Marketing

 

 

 

 

 

 

 

 

 

3

 

 

 

 

 

3

3

 

Professionalism&Ethics

Personal&professionalethics

 

 

1

 

2

 

2

 

3

 

3

 

3

3

 

 

3

3

Professional&CommunityContrib.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

3

ContinuingEd&LifelongLearning

 

 

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

3


Domains

Delineation Of Competency

Communications & Interpersonal Effectiveness

This competency deals with The ability to speak and write in a clear, logical, and grammatical manner in formal and informal situations to prepare cogent business presentations and to facilitate a group. The ability to work cooperatively with others, to be part of a team, to work together, as opposed to working separately or competitively. Collaboration applies when a person is a member of a group of people functioning as a team, but not the leader.

 

Critical Thinking Analysis and Problem Solving

This competency encompasses the ability to understand a situation, issue, or problem by breaking it into smaller pieces or tracing its implications in a step-by-step way. It includes organizing the parts of a situation, issue, or problem systematically; making systematic comparisons of different features or aspects; setting priorities on a rational basis; and identifying time sequences, causal relationships, or if-then relationships.

Analytical Skills

This competency deals abilities to visualize, articulate and even solve both the simple and complex problems and concepts. It entails making decisions which are based on available information. It entails demonstration of abilities to depict logical thinking.

 

Management & Leadership

This competency comprises The ability to inspire individual and organizational excellence, create a shared vision and successfully manage change to attain the organization’s strategic ends and successful performance.

 

Professionalism & Ethics

This competency addresses the ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement.