HELP with Internet Access
GSU Internet (dial-up) account-holders may report problems and ask questions through this online service. The Internet Helpdesk consultant will communicate with you via e–mail.
Would you like to:
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Full name:
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Student ID#:
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Phone number where
you can be reached:
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Email address:
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Please double-check your e-mail address. The Internet Helpdesk consultant must know your correct e-mail address in order to send a reply to your question.
In order to process your inquiry efficiently, some background information is needed. Please answer as many of the following questions as you can. If you do not know the answer to a question, just move on to the next field.
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On which GSU system
did the problem occur?
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When did the
problem occur?
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Date:
[None]  
Time: |
Is the problem reproducible? (If you follow the same steps, do you get the same result?)
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From what location were you accessing the GSU system when the problem occurred (e.g., ACS Lab, home, office)?
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What kind of equipment (hardware) are you using to gain access (e.g., type of microcomputer, modem)?
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If using a microcomputer, what operating system (e.g., Windows XP, Windows 98, Macintosh 8.1) and communications method (e.g., DSL, cable, GSU 56K dial-up) are you using?
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Enter a one-line description of your problem or question.
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Please provide additional information in the box below. If you received an error message, it is very important that you include the exact message. If you cannot remember it, you can log in to one of the systems below and try to reproduce the problem.
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