Student Technology Support
In-Person Support
ACS Lab D2431
- Lab aides are available to provide you with information regarding lab procedures, Internet services, student iMail, scanning and printing.
- The lab assistants are not tutors. They will assist you with basic questions on Microsoft Office 2010 Word, Excel and Power Point.
- ACS Lab Hours
Library D2400
- Assistance with accessing and using library databases, online catalog, and web research.
- Library Hours
Phone and Online Support
ACS Lab
Library
GSU Helpdesk
Blackboard/Online Learning
Instructional Support
Academic Resource Center
Tutoring services, writing center and more. Call for an appointment.
GSU Credit Courses
A variety of computer applications are also taught through the Division of Extended Learning.
*Special Topics Courses are listed on the Class Schedule page under Extended Learning Classes.
On Campus Equipment for Student Use
ACS Lab
Library
Cyber Café
Located next to the cafeteria, the GSU Cyber Café provides Internet access and Microsoft Office applications.
Registration Station
Located around the staircase in the Hall of Governors, the Registration Station provides access to Web registration and student records.
Wireless and Laptop Computing
Governors State University is currently working to provide campus wide wireless access. Wireless computer access is currently available in the cafeteria, cafeteria atrium, the Hall of Governors, the Library, and some areas of the Faculty Office Center. Strong wireless signals are often available in the hallways outside of technology enhanced classrooms. Protocols 802.11a/b/g are supported.
The University Library provides wireless and laptop computing facilities. Students with personal laptop computers and wireless cards can access the Internet in the public areas of the library. The library provides laptop tables with wired electricity and Internet connections.
Equipment for Classes
Professors are responsible for obtaining equipment needed by students for classroom use. Students should inform their professors of hardware and software needs so that the professor can make arrangements with the appropriate person in their college.
Student Owned Equipment
GSU Information Technology Staff members do not work on laptops or other hardware that is not owned by Governors State. Users having problems with equipment that does not have a GSU asset tag are referred to outside service providers. (Geek Squad, hardware vendor, etc. )
