PLEASE NOTE: If your course was offered on the main campus, you must request a copy of your SEIs from your department/division chair or your Dean's office. The Office of Institutional Research will not have copies.

  • Who receives online SEIs?


    All courses that are set in the system as online, hybrid, or at any of our off-site locations will receive an online SEI using our vendor.  Paper SEIs are given to all on-campus courses as listed in Colleague.

  • What is the average response rate for online SEIs?


    Response rates vary by instructor and there a number of best practices to improve these rates (see the question below).  Overall rates by college and department for the last two academic years are reported in the following PDF document. Please click here.

  • How do I improve my response rates?


    There are a number of different ways to improve your response rates.  Dedicating time in your class period for your students to complete their SEIs is an obvious one, but sending regular reminders and letting students know that the results are valuable and utilized can have an improvement.  Research states that showing students the changes you have made due to student comments, where they exist, can have a powerful effect on student response. 



  • What other factors can influence response rates and the responses themselves? What about bias?


    Recent research has suggested some bias in results based on gender of students, gender of faculty members, style of instruction, and other factors.  However, systemic changes have not been suggested that would remove all bias. Instead, the literature encourages faculty to get the highest response rate and look at longitudinal results, comparison of grades earned to average feedback, and other proxy measurements to best understand your results.   The Office of Institutional Research and Effectiveness works with colleges, divisions, and individual faculty members to help explain the results and provide context. It is encouraged that faculty members reach out to their peers, division chairs, deans, and professionals in this field, like the Office of Institutional Research and Effectiveness, when you have questions or concerns about your results and potential bias.

  • What are the standard questions for the online SEIs?


    The standard template for questions can be found here: SEI template.  Faculty members are encouraged to add at least one question to their SEI template each term.  The standard question set has not changed in a number of years to build consistency in the results.

  • What is the timeline for each semester?


    Below is the schedule for the Spring 2016 term:

     Early Start Courses
    Full-term and Late Start Courses
    Open for Faculty Members to Add Questions4/11/2016  4/11/2016  
    Open to Students4/15/20164/24/2016  
    Close to Students (Last Day of Class)5/8/2016  5/8/2016  
    Results Released to Faculty, Dept/Division Heads, and Deans5/16/2016  5/16/2016  

  • I am a faculty member and I need to get copies of prior online SEIs.


    Send an email to the Office of Institutional Research and Effectiveness ( with the course name, course number, and term offered.   The files in our vendor application go back to Fall 2009. We sometimes find classes that received paper SEIs because of how they were listed.  Courses where no students returned an SEI will still produce a report. 

    If you would like a longitudinal analysis of your class or courses, please have your division chair contact the Office of Institutional Research and Effectiveness (

  • FACULTY OR ADMINISTRATOR: I lost my login or password.


    To login to your administrator account, go to  

    Your loginID is your GSU employee number.  If your ID number starts with a zero, you may need to try leaving the zero off.  Email if you need a reminder of your password. 

  • STUDENT: I dropped a course, why do I see an evaluation for it?


    If you dropped a course, you should go into the SEI and there is an option to note that you dropped the course.  Our office sets courses based on the last date you can get a full refund, so if you dropped after that date it may still show as a valid course.

  • STUDENT: I missed the deadline, how can I fill out my evaluation?


    Unfortunately our evaluation window is fixed by the university faculty, so we have minimal flexibility in allowing responses after the deadline.  However, send an email to and if we can extend the window for an extra day, we will try to make the accommodation.